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Orders can be canceled only if are not yet shipped and only within 12 hours after ordering. To cancel an order, email us at [email protected] or message our shop at our social media accounts (Instagram & Facebook) by mentioning your order number.

Shop Coupons are used to compensate you for your cancelled orders. They will be emailed to you and you can use them for your next order at Yiassu.com. If you request a money refund instead, you will receive the full payment of your order, minus any bank or PayPal fees charged during your order.

We do accept Returns & Exchanges, only if products are left in original package and only if products are returned to us within 7-10 days after delivery. Return address: Yiassu Shop Ltd, Lakatamia P.O.Box. 12027, Nicosia-Cyprus. Returned courier fee should be paid by customer. Coupons are provided for returned/exchanged items. You can use them for your next order at Yiassu.com.

Note: We do not accept returns for products that do not have carton packing; such as Furniture / Decorations etc that can possibly have only plastic wrap and not manufacturers carton packing.