Buyers Terms & Conditions

Customers / Buyers Terms and Conditions

 

Eligibility

 Accessing Yiassu Shop and viewing the products and/or services does not require any registration.

However, if you decide to become a Yiassu.com Shop registered Buyer (Customer), you can then receive occasional special products discounts by email notifications and be the first to know when a new product is released or discounted. To become a registered Buyer, you must:

– Complete the registration process; (registration LINK)

– Agree to Yiassu.com Shop Terms and Conditions;

– Provide true, complete and up-to-date contact information.

By using Yiassu.com Shop, you represent and warrant that you meet all the requirements listed above, and that you will not use the website in a way that violates any laws or regulations.

We may refuse service, close accounts of any user, and change eligibility requirements at any time.

(Despite the above, you can automatically become a registered Buyer at Yiassu.com, once you place an order with us! Our automated system uses your order details, and automatically generates a username and password for you. You will receive these login details through an email)

 

” Yiassu.com Shop – Buyers Terms And Conditions”

 

Yiassu.com Shop; User Buyer accounts

You are responsible for keeping your username and password confidential. You are also responsible for any account that you have access to, whether or not you authorized it’s use. You should immediately notify Yiassu.com Shop of any unauthorized use of your account. We are not responsible for any losses due to stolen or hacked accounts. We do not have access to your current password, and for security reasons, we may ONLY reset your password.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Terms and Conditions or any other applicable guidelines or policies.

Products

Unless expressly indicated otherwise, we are not the manufacturers of the products sold on our website. While we work to ensure that product information on the website is correct, actual product packaging and materials may contain more and different information to that displayed on Yiassu.com Shop. Colors may also differ.

Yiassu.com Shop selects and packages ALL the products sold for Cyprus customers, either sold by Yiassu.com Shop or any of our Sellers. We have a fulfillment office in Cyprus, where we store ALL the products sold in Cyprus market. Future plans are to setup fulfillment offices/stores in Europe and Asia as well. We shall keep you posted!

We do not control products that are sold by our Sellers (Vendors) which are residing out of Yiassu fulfillment Store country – Cyprus. However, we provide 24/7 customer service and 100% money back guarantee for any ‘false’ or ‘broken’ products. All you have to do, is immediately take pictures of the products you received and email us by providing the orders number, when received and the photos. We shall investigate and respond within 72 hours.

Yiassu.com Shop, thoroughly reviews ALL the Sellers (Vendors) prior them being able to sell at Yiassu. Being a registered company in Cyprus, Yiassu abides to local laws and regulations. For this reason we thoroughly review and audit each and every Seller/Vendor prior approving them to sell at our Market. All Sellers receive and Approval “Badge” (a blue ticked marked visible under each Vendor’s product listing) once they pass the audit.

We ensure you that we are here to protect your rights and privacy and bring value to your money. We warrant Yiassu.com Shop products and we are here to make everything possible that our Sellers will stand high and abide to Yiassu Shop rules & regulations, ethics, vision and covenants. In case they fail to do so, they are immediately be removed from our Market and the customer is ALWAYS compensated for any ‘loss’!

 

 “Yiassu.com Shop – Buyers Terms And Conditions”

 

Payments

We will never ask for any financial information, such as your bank account number, credit card numbers, or any other information related with financial data. Please do not disclose this personal information to nobody.

For customers from Cyprus, the  payments available is PayPal + Major Credit Cards + Cash On Delivery (COD). In near future COD will be withdrawn as an option to buy anything from Yiassu.com Shop. Reason being the feedback we receive from our Customers which they prefer to pay in advance (by PayPal or Credit Card) for their purchases, without having to worry paying in cash…upon delivery.

For customers with a shipping destination/country any other than Cyprus, we offer PayPal + Major Credit Cards payment.

 

” Yiassu.com Shop – Buyers Terms And Conditions”

 

Shipping & Delivery

Shipping: Yiassu policy is for all products orders to be shipped within 12 hours (not including holidays and weekends) and delivered within 48 hours for Cyprus and within 7 days for any other country in the world! Certain products such as handmade/cloths/shoes etc, that include various different colors and customization, are delivered within 10-20 days. This, if applicable, is always stipulated in a product description clearly. If you don’t see any remark in any product description about delivery period… then it means the product can and will be delivered to you within 2 days (for Cyprus) and within 7 days for any other country!

Shipping / Delivery Insurance

Our products shipment/delivery is insured. Therefore in case of products not being delivered to the customer for any reason, customers will be compensated the full amount of  the order.

Delivery options & charges:

  • Collection from a Yiassu.com physical shop (the physical shop is currently only available in Cyprus) – Free
  • Delivery, for Cyprus, using *ACS Courier Services – Variable fee, calculated at the Cart page (depends from the total order weight).
  • Delivery, for remaining countries, using *EMS Post Services  – Variable fee (this delivery fee is variable and depends from the customers country and the product weight. The delivery fee is clearly visible at the checkout page, BEFORE customer pays for the product! Once the customer chooses the product and enter the shipping country, the shipping fee is calculated and shown. Customer then chooses to order the product or not.

* Note we will substitute our own delivery personnel or ACS depending upon circumstances.

Cyprus orders: We guarantee delivery of any order, within 2 working days (except if noted otherwise in any product description). International orders: We guarantee deliver of any order, within 7 working days (except if noted otherwise in any product description). We do not deliver on Weekends and Public holidays.

Logically, we cannot take responsibility for order, dispatch and delivery delays outside our liabilities or for delays that occur as a result of Acts of God (like fire, flood, earthquake, storm, or other natural disaster), war, invasion, civil war, rebellion, riot, terrorist activities, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service or unforeseen delays caused by any of the courier services.

 

” Yiassu.com Shop – Buyers Terms And Conditions”

 

Order cancellation and refunds

An order may be cancelled only within 12 hours after the order was placed, given that it is not already dispatched. After the order is dispatched, it cannot be cancelled and no refunds could be made, unless the products are returned to Yiassu.com Shop.

 

Defective products

Defective products must be shipped to Yiassu.com Shop for replacement, at their original condition, within 2 working days from the delivery date for Cyprus orders & within 7 days for International orders. Products are eligible for replacement or refund only after examination are found defective by Yiassu.com Shop.

 

Changes to the Buyers Terms and Conditions

We reserve the right to change or update our Terms and Conditions at any time, without prior notice. Any changes or updates will be posted on this web-page.

 

Privacy

We respect your privacy. Please read our policy.

 

Yiassu.com Shop