Buyers Terms & Conditions


Customers / Buyers Terms and Conditions

 

Eligibility

 Accessing Yiassu.com and viewing the products and/or services does not require any registration.

However, if you decide to become a Yiassu.com Shop registered Buyer (Customer), you can then receive occasional special products discounts by email notifications and be the first to know when a new product is released or discounted. To become a registered Buyer, you must:

– Complete the registration process; (registration LINK)

– Agree to Yiassu.com Terms and Conditions;

– Provide true, complete and up-to-date contact information.

By using Yiassu.com, you represent and warrant that you meet all the requirements listed above, and that you will not use the website in a way that violates any laws or regulations.

We may refuse service, close accounts of any user, and change eligibility requirements at any time.

(Despite the above, you can automatically become a registered Buyer at Yiassu.com, once you place an order with us! Our automated system uses your order details, and automatically generates a username and password for you. You will receive these login details through an email)

 

” Yiassu.com – Buyers Terms And Conditions”

 

Yiassu.com; User Buyer accounts

You are responsible for keeping your username and password confidential. You are also responsible for any account that you have access to, whether or not you authorized it’s use. You should immediately notify Yiassu.com of any unauthorized use of your account. We are not responsible for any losses due to stolen or hacked accounts. We do not have access to your current password, and for security reasons, we may ONLY reset your password.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Terms and Conditions or any other applicable guidelines or policies.

 

Products & Sellers/Vendors

Unless expressly indicated otherwise, we are not the manufacturers of the products sold on our website. While we work to ensure that product information on the website is correct, actual product packaging and materials may contain more and different information to that displayed on Yiassu.com. Colors may also differ.

Yiassu.com, thoroughly reviews ALL the Sellers (Vendors) prior them being able to sell their products at Yiassu.com market. Being a registered company in Cyprus, Yiassu.com abides to local laws and regulations. For this reason we thoroughly review and audit each and every Seller/Vendor prior approving them to sell at our Market. All Sellers receive an approval “Badge” (a blue ticked marked visible under each Vendor’s product listing) once they pass the audit.

 

 “Yiassu.com – Buyers Terms And Conditions”

 

Payments

We will never ask for any financial information, such as your bank account number, credit card numbers, or any other information related with financial data. Please do not disclose this personal information to nobody.

For all orders, the  payments available are PayPal + Major Credit Cards.

 

” Yiassu.com – Buyers Terms And Conditions”

 

Shipping & Delivery

Delivery period for each of the products, is mentioned on each product page. Once you open a product page, you always get to see if the product is “In Stock” or “Out Of Stock” or “On Backorder”. Subject to this product availability, the delivery is mentioned.

 

Shipping / Delivery Insurance

Our products shipment/delivery is insured. Therefore in case of products not being delivered to the customer for any reason, customers will be compensated the full amount of  the order.

 

Delivery options & charges:

  • Delivery, for Cyprus, using *ACS or AKIS EXPRESS Courier Services – Variable fee, calculated at the Cart page (depends from the total order weight). The delivery time is shown on each of the product description; it depends if the product is in “Stock” or “Backorder”.
  • Delivery, for remaining countries, using *EMS Post Services  – Variable fee (this delivery fee is variable and depends from the customers country and the product weight. The delivery fee is clearly visible at the checkout page, BEFORE customer pays for the product! Once the customer chooses the product and enter the shipping country, the shipping fee is calculated and shown. The delivery time is shown on each of the product description; it depends if the product is in “Stock” or “Backorder”.

* Note we will substitute our own delivery personnel or any courier service we currently use, depending upon circumstances.

Logically, we cannot take responsibility for order, dispatch and delivery delays outside our liabilities or for delays that occur as a result of Acts of God (like fire, flood, earthquake, storm, or other natural disaster), war, invasion, civil war, rebellion, riot, terrorist activities, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service or unforeseen delays caused by any of the courier services.

 

” Yiassu.com – Buyers Terms And Conditions”

 

Return /  Cancel Orders

Cancelling an order: An order may be cancelled only within 12 hours after the order was placed, given that is not already shipped. To cancel an order, you need to email our customer service at [email protected] by mentioning your order number and your wish to cancel it. (Note: after the order is shipped, it cannot be cancelled). For cancelled orders, you can choose to receive an electronic Credit Voucher to be used for your next order at Yiassu.com OR you can choose a refund. For a refund, you will be refunded the full amount of your order minus any Bank or PayPal fees charged by these institutions upon your order payment. Credit Vouchers or Refunds, will be emailed or deposited to your account within 14 days after the return of the goods/order.

Returning an order: Orders can be returned, maximum within maximum 14 days after delivery. To return your order: you need to email our shop at [email protected] and express your intention for returning the order. Then you need to return the package/order at our shop address: Lakatamia P.O.Box 12027 Lakatamia, Nicosia / Cyprus. Returning fees, if any, are burden by the customer.  For returned orders, you can choose to receive an electronic Credit Voucher to be used for your next order at Yiassu.com OR you can choose a refund. For a refund, you will be refunded the full amount of your order minus the shipping fee and any Bank or PayPal fees charged by these institutions upon your order payment. Credit Vouchers or Refunds, will be emailed or deposited to your account within 14 days after the return of the goods/order.

You cannot return orders for:

  • Goods made to order or clearly personalized – such as a custom made Mugs or engraved watches etc.
  • Sealed products, such as DVDs or wrapped/sealed toys or furniture or any other product which you have unsealed upon receipt.
  • Any online digital content, such as ‘Downloads” or Digital Gift Cards etc
  • Goods bought from a private individual rather than a company.
  • Urgent repairs or installation or maintenance contracts – i.e.: if you order a light fixture and paid for installation, you can’t cancel the work once you have agreed on the price of the service.

Faulty or Defective products

For returning faulty or defective products, the same as ‘Returning an Order’ applies as described above.

 

Changes to the Buyers Terms and Conditions

We reserve the right to change or update our Terms and Conditions at any time, without prior notice. Any changes or updates will be posted on this web-page.

 

Privacy

We respect your privacy. Please read our policy.