Buyers Terms & Conditions


Customers / Buyers Terms and Conditions

 

Eligibility

 Accessing Yiassu.com and viewing the products and/or services does not require any registration.

However, if you decide to become a Yiassu.com Shop registered Buyer (Customer), you can then receive occasional special products discounts by email notifications and be the first to know when a new product is released or discounted. To become a registered Buyer, you must:

– Complete the registration process; (registration LINK)

– Agree to Yiassu.com Terms and Conditions;

– Provide true, complete and up-to-date contact information.

By using Yiassu.com, you represent and warrant that you meet all the requirements listed above, and that you will not use the website in a way that violates any laws or regulations.

We may refuse service, close accounts of any user, and change eligibility requirements at any time.

 

” Yiassu.com – Buyers Terms And Conditions”

 

Yiassu.com; User Buyer accounts

Once and if you registered as a ‘Buyer” at Yiassu.com. you are responsible for keeping your username and password confidential. You are also responsible for any account that you have access to, whether or not you authorized it’s use. You should immediately notify Yiassu.com of any unauthorized use of your account. We are not responsible for any losses due to stolen or hacked accounts. We do not have access to your current password, and for security reasons, we may ONLY reset your password.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Terms and Conditions or any other applicable guidelines or policies.

 

Products & Vendors

Unless expressly indicated otherwise, we are not the manufacturers or Vendors of the products sold on Yiassu.com. Yiassu.com is a Marketplace, an online shopping hub at which local (Cyprus) as well as international Vendors register and sell their products. While we work to ensure that product information on the website is correct, actual product packaging and materials may contain more and different information to that displayed on Yiassu.com. Colors may also differ.

Yiassu.com, thoroughly reviews ALL the Vendors prior them being able to sell their products at Yiassu.com market. Being a registered company in Cyprus, Yiassu.com abides to local as well as European laws and regulations. For this reason we thoroughly review and audit each and every Vendor prior approving them to sell at our online shop. All Vendors receive an approval “Badge” (a blue ticked marked visible under each Vendor’s product listing) once they pass the audit.

 

 “Yiassu.com – Buyers Terms And Conditions”

 

Payments

We will never ask for any financial information, such as your bank account number, credit card numbers, or any other information related with financial data. Please do not disclose this personal information to nobody.

For all orders, the payments available are PayPal and also major Credit Cards.

 

” Yiassu.com – Buyers Terms And Conditions”

 

Shipping & Delivery

Delivery time for each of the products online, is mentioned on each product page. For example: Once you open a product page, you always get to see if the product is “In Stock” or “Out Of Stock” or “On Backorder”. Now, each Vendor at Yiassu.com has different delivery time frame for each products stock status. To see the vendors offered delivery, just open the products page you are interested at, scroll down and click on “Vendor”. You can then see the Delivery time that specific Vendor offers.

Logically, Yiassu.com or any of our Vendors cannot take responsibility for order, dispatch and delivery delays outside our liabilities or for delays that occur as a result of Acts of God (like fire, flood, earthquake, storm, or other natural disaster), war, invasion, civil war, rebellion, riot, terrorist activities, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service or unforeseen delays caused by any of the courier services.

 

Shipping / Delivery Insurance

All products sold at Yiassu.com are shipped by Vendors under insurance. Therefore in case of products not being delivered to the customer for any reason, customers will be compensated the full amount of  the order.

 

Delivery charges:

  • Delivery (domestic or international), is calculated at the Cart page and at the Checkout page as well, based on the country of residence of the customer and the total weight of the order.

 

” Yiassu.com – Buyers Terms And Conditions”

 

Return /  Cancel Orders

Cancelling an order: An order may be cancelled only within 12 hours after the order was placed, given that is not already shipped. To cancel an order, you need to email our customer service at [email protected] by mentioning your order number and your wish to cancel it. (Note: after the order is shipped, it cannot be cancelled). For cancelled orders, you can choose to receive an electronic Credit Voucher to be used for your next order at Yiassu.com OR you can choose a refund. For a refund, you will be refunded the full amount of your order minus any Credit Card or PayPal fees charged by these institutions upon your order payment. Credit Vouchers or money Refunds, will be emailed or deposited to your account within 14 days after the cancellation of the order.

Returning an order: Orders can be returned within maximum 14 days after delivery. To return your order: you need to email our shop at [email protected] and express your intention for returning the order. Then you need to return the package/order at our shop address: Lakatamia P.O.Box 12027 Lakatamia, Nicosia / Cyprus. Returning fees, if any, are burden by the customer.  For returned orders, you can choose to receive an electronic Credit Voucher to be used for your next order at Yiassu.com OR you can choose a refund. For a refund, you will be refunded the full amount of your order minus the shipping fee and any Credit Card or PayPal fees charged by these institutions upon your order payment. Credit Vouchers or Refunds, will be emailed or deposited to your account within 14 days after the return of the goods/order.

You cannot return orders for:

  • Goods made to order or clearly personalized – such as a custom made Mugs or engraved watches etc.
  • Sealed products, such as sealed/boxed items (accessories or furniture etc), DVDs or wrapped/sealed toys or furniture or any other product which you have unsealed upon receipt.
  • Any online digital content, such as ‘Downloads” or Digital Gift Cards etc
  • Goods bought from a private individual (Vendor) rather than a company.
  • Urgent repairs or installation or maintenance contracts – i.e.: if you order a light fixture and paid for installation, you can’t cancel the work once you have agreed on the price of the service.

Faulty or Defective products

For returning faulty or defective products, the same as ‘Returning an Order’ applies as described above.

Changes to the Buyers Terms and Conditions

We reserve the right to change or update our Terms and Conditions at any time, without prior notice. Any changes or updates will be posted on this web-page.

Privacy

We respect your privacy. Please read our policy.